Issue Description
We received an emergency call from a client regarding a water leak from the ceiling area of a commercial building.
Actions Taken
- Immediate Response:
- An appointment was scheduled for the same day.
- Initial Inspection:
- Upon arrival, we inspected the ceiling and identified water pooling above the bathtub area inside the bathroom.
- Access and Diagnosis:
- We contacted the building manager to obtain permission to open the drywall for further investigation.
- After receiving approval, we accessed the ceiling and discovered that the cast iron P-trap was leaking and heavily rusted. The issue was originating from units on the second floor.
- Approval and Replacement:
- With approval from the manager, we proceeded to replace the old P-trap.
- The old P-trap was removed, and a new one was installed within one hour.
- Post-Installation Testing:
- We conducted thorough testing by filling the bathtub with water and running the water to ensure that the new P-trap was functioning correctly and that no leaks were present.
- Cleanup:
- The work area was cleaned thoroughly after completing the project.
Result
The replacement of the cast iron P-trap was successfully completed, and the new P-trap was tested to confirm that it was leak-free. The area was cleaned, and the client was satisfied with the prompt and professional service provided.