Issue Description
We received a call from our client regarding a water leak in the garage.
Issue Detection
Upon arrival, we identified that a 3-inch copper pipe in the garage area was leaking.
Actions Taken
- Shutting Off Water Supply:
- We shut off the water supply for the entire building to ensure a safe working environment and to prevent further leakage.
- We drained the entire water system to prepare for the repair.
- Coordination with Building Management:
- We contacted the building manager and requested the removal of all vehicles from the work area to provide clear access for our team.
- Repair Process:
- We cut and removed the damaged sections of both the hot and cold water pipes.
- We installed new sections to replace the faulty parts.
- Restoring Water Supply:
- After completing the repairs, we restored the water supply to the building.
- We conducted a thorough inspection to ensure that the repair was successful and that there were no leaks.
- Cleanup:
- We cleaned the work area thoroughly after completing the project to leave the space in good condition.
Conclusion
The water leak was successfully repaired, and the water supply was restored to the building without any further issues. Our client expressed satisfaction with the prompt and efficient service provided.
