Issue Description
We received an emergency call from our client regarding a leak in the wall of a commercial building.
Actions Taken
- Immediate Response:
- We scheduled an appointment with the customer for the same day.
- Initial Inspection:
- Upon arrival, we identified a water leak in the bathroom area next to the bathtub.
- We contacted the building manager for access to open the drywall and locate the source of the leak.
- Leak Identification:
- Upon opening the drywall, we discovered a 2-inch cast-iron drain pipe, running from the second floor to the first floor and connecting to the main sewer line in the garage area, with a 12-foot crack.
- Project Execution:
- We immediately commenced the project, removing the damaged pipe.
- A new 2-inch cast-iron pipe was installed and secured with special straps to ensure stability.
- Post-Installation Testing:
- The new pipe was tested to ensure there were no leaks.
- Cleanup:
- We thoroughly cleaned the work area upon completion of the project.
Result
The emergency repair was successfully completed on the same day. The damaged cast-iron pipe was replaced with a new one, and thorough testing confirmed that there were no leaks. The client and building manager were satisfied with the prompt and efficient service.